cd77's Privacy Policy

This Privacy Policy ("Policy") describes our practices and commitments regarding the personal information of users of the cd77 platform. By creating an account on cd77, browsing the site, or using any of our services, you are considered to have agreed to the terms of this Policy. We place the highest importance on your privacy and maintain a safe and reliable environment secured by SSL encryption and fair play.

1 Scope of Data Collection

cd77 collects the following types of information for the purpose of providing its services. Each piece of information is collected for a specific reason and is not used beyond that stated purpose.

1.1 Information You Provide Directly

Information you actively provide when registering an account or using our services includes:

• Full name and date of birth (for age verification)
• Email address and mobile number
• Residential address
• National ID card or passport details (for identity verification)
• Payment information (bKash, Nagad, Rocket, Upay, or bank account details)
• Information provided when contacting our support team

1.2 Automatically Collected Information

When you use the cd77 platform, certain information is collected automatically. This includes:

• IP address and device type
• Browser name and version
• Time spent on the platform and details of pages visited
• Gaming activity logs and transaction history
• Information obtained through cookies and similar tracking technologies

1.3 Information Received from Third Parties

We may sometimes receive information from third-party verification services for the purposes of identity verification or fraud prevention. This information is received under strict confidentiality agreements.

2 Purpose of Data Use

cd77 uses collected information only for the following purposes:

• Account Management: To ensure registration, login, and account security.
• Identity Verification: To confirm the age and identity of users (meeting the 21+ age requirement).
• Payment Processing: To complete deposit and withdrawal transactions.
• Customer Support: To respond to support requests and resolve issues.
• Security and Fraud Prevention: To detect and stop suspicious activity.
• Platform Improvement: To enhance the user experience.
• Responsible Gaming Policy Enforcement: To ensure player protection.
• Legal Compliance: To comply with applicable laws and regulations.

We do not and will never sell your information for marketing or third-party advertising purposes.

3 Data Storage and Protection

cd77 follows industry-standard security measures to protect your personal information. The key components of our security framework are:

3.1 Encryption Technology

All data transmissions are secured through SSL (Secure Socket Layer) encryption technology. All information exchanged between your browser and cd77's servers is encrypted.

3.2 Access Controls

Access to your information is restricted only to those employees who require it to carry out their professional responsibilities. Every access is logged and regularly audited.

3.3 Data Retention Period

Your personal information is retained for as long as your account is active and for as long as required to meet legal obligations. Even after an account is closed, certain specific information may need to be retained for a defined period for legal reasons.

3.4 Response to Data Breaches

If cd77 becomes aware of a data breach, we will notify affected users within the applicable legal timeframe and take the necessary steps to bring the situation under control.

4 Data Disclosure and Sharing

cd77 may share your personal information with third parties only in the following circumstances:

4.1 Service Providers

We work with trusted third parties for payment processing (bKash, Nagad, Rocket, Upay, and bank transfers), identity verification, and the management of technical infrastructure. These partners operate under strict confidentiality agreements and may use the information only for the purpose of providing the specified services.

4.2 Legal Reasons

Information may need to be disclosed to comply with court orders, lawful requests from government authorities, or applicable legal obligations.

4.3 Fraud Prevention

Information may be shared with relevant authorities as necessary to prevent fraud, money laundering, or other illegal activities.

5 Cookies and Tracking Technologies

The cd77 platform uses cookies and similar tracking technologies. These technologies help improve your browsing experience and ensure the proper functioning of the platform.

5.1 Types of Cookies

• Essential Cookies: Required for the basic functionality of the platform. Used to maintain login sessions and security.
• Functionality Cookies: Used to remember your preferences and settings.
• Analytics Cookies: Help improve our services by analyzing how the platform is used.

5.2 Cookie Controls

You can reject or delete cookies through your browser settings. Please note that disabling essential cookies may affect some functionality of the platform.

6 User Rights

As a user of cd77, you have the following rights:

6.1 Right of Access

You have the right to request a copy of the personal information cd77 holds about you.

6.2 Right to Rectification

If any of your information is incomplete or incorrect, you may request that it be corrected. Identity verification may be required for certain corrections for account security reasons.

6.3 Right to Erasure

In certain circumstances, you may request that your personal information be deleted. However, some information must be retained for a defined period due to legal obligations.

6.4 Objection to Processing

You have the right to object to the processing of your information for certain purposes, such as direct marketing.

6.5 How to Exercise Your Rights

To exercise any of the above rights, please contact our support team. We will verify your request and respond as promptly as possible.

7 Protection of Minors

cd77's services are for those aged 21 and above only. We actively take steps to prevent access by minors. If a user is found to be under 21, the account will be closed immediately and the associated information will be deleted.

We do not knowingly collect any personal information from minors. If you believe a minor is operating an account on cd77, please notify our support team immediately.

8 International Data Transfers

Your information may be stored or processed on servers outside Bangladesh as required to provide our services. In such cases, we ensure that applicable international data protection standards are followed. Your information will not be transferred to any country that does not have adequate protective measures in place.

9 Changes to the Policy

cd77 reserves the right to amend or update this Privacy Policy from time to time. For any significant changes, we will notify users in the following ways:

• By displaying a notice on the platform
• By sending a message to the registered email address
• By updating the date on this page

Continued use of cd77 after an updated Policy has been published will be considered as your agreement to the new Policy. We therefore recommend visiting this page regularly.

10 Responsible Gaming and Data Use

cd77 treats responsible gaming as its top priority. To this end, we may monitor information about your gaming activity. If an unusual pattern is observed or a user displays at-risk gaming behaviour, we may reach out to offer assistance.

To learn more about responsible gaming, visit our Responsible Gaming page.

11 Protection of Payment Information

cd77 takes special measures to protect your financial information. For transactions made via bKash, Nagad, Rocket, Upay, and bank transfers:

• All financial data is transmitted using encryption.
• Full payment card or bank account details are not stored on our servers — only the necessary reference information is kept.
• A confirmation message is sent after each transaction is completed.
• If an unusual transaction is detected, the account is temporarily suspended and the user is notified.

The minimum deposit amount is ৳500 and the minimum withdrawal amount is also ৳500. Withdrawals are generally processed within 15 minutes to 2 hours.

12 Contact and Complaints

If you have any questions, concerns, or complaints about this Privacy Policy, our support team is available 24 hours a day, 7 days a week to assist you.

Ways to reach us:

• Live Chat: Contact us directly via live chat on the platform.
• Email: [email protected]

We provide support in both Bengali and English. We will do our best to respond to your complaint as soon as possible after it is received.